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No need to worry. The nearly black color is in fact a very dark green. This mostly happens during the recharging phase. It will turn to orange after f...

There is no problem with your dehumidifier. The indicator screen does not work with a LED light, but with pearls that have a special color dye that re...

The indicator on your Pingi will show signs of wear and tear over time. This is normal. If the indicator looks faded, the product can still be used an...

Pingi classic bags with humidity indicator can be dried out in the microwave when the indicator changes colour from blue to light-pink. When Pingi is...

Recharging time at 600W microwave setting: - LV-A150: 4 minutes- LV-A300/LV-A350: 6 minutes- LV-150: 3-4 minutes- LV-250: 5 minutes- LV-450/LV-500: 2...

As the indicator needs to react to small changes in the humidity level, it is very sensitive to liquid water. When Pingi is being recharged drops of w...

Classic Pingi bags can not be recharged in the oven without damaging the product. If you do not have a microwave oven available, you can recharge the...

Pingi Classic bags can be recharged in the microwave oven, but not directly on the metal grate or metal microwave floor. This is due to heat developme...

Not all silica beads are. But Pingi beads can be readily regenerated. While over time some of the beads might split due to the stress of steam escapin...

A new Pingi bag can absorb about 40% of its content weight in water from the air. This has been verified by n independent laboratory. The maximum capa...

You must realise that the average household sometimes produces 10 to 15 litres of water vapour per day. No dehumidifier can absorb all of this moistur...

Always place the product on a clean microwave proof plate. If you are not sure if your plates are microwave proof, you can use glass ovenware (Pyrex)....