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"defect" tag articles

My Pingi reusable bag has broken during recharging and beads fell out. What happened?

01/29/2021 - 3 years ago

This is likely due to local overheating caused by oil or grease. Please make sure to observe the recharging instructions provided in the manual. Preve...

Brown spots have developed on the Pingi fabric. Why is this?

01/29/2021 - 3 years ago

In a microwave oven an oil and grease film can over time collect the floor, rotating glass plate and grate. In contrast to water, this grease does not...

How do I contact Pingi customer service?

01/29/2021 - 3 years ago . 1 out of 1 found this helpfull

If you are unable to find an aswer to your question in our knowledge base, please open a support ticket to contact Pingi customer service. We will get...